Return policy 

We want you to be completely satisfied with your purchase. If you’re not happy for any reason, you may return eligible items within 28 days of receiving your order for a full refund or exchange.

 

Conditions for Returns:

 

• Items must be unused, and in their original packaging.
• Proof of purchase (receipt or order confirmation) is required.
• Certain items such as final sale products or perishable goods may not be eligible for return.

 

 

How to Start a Return:

 

1. Contact us within 28 days of receiving your order.
2. We will provide return instructions and a return authorization.
3. Once we receive and inspect the item(s), your refund or exchange will be processed.

 

 

Return Shipping:

 

• Customers are responsible for return shipping costs unless the item was defective or incorrect.
• We recommend using a trackable shipping method.

 

 

If you have any questions, feel free to contact us at Finchys Memorials.